For Employees

Trouble logging into UKG (formerly Ultipro)? Call 585-295-2461

Payroll questions? Email or Call 585-571-1237

Employee medical benefits questions? Email or fax confidential benefits information to 585-295-2462

401k questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our 401k plan ID: 815608
Note: Union members please contact your representative for retirement details.

ESOP questions? Call Principal Financial at 800-547-7754 or visit their website at principal.com. Our ESOP plan ID: 815656

Training questions? Email or call 585-295-2496

Workers' Compensation or auto collision-related questions? Email or call 585-295-2406 or 585-295-2443

DOT or Driver related questions? Email

General employment questions? Email

Employee and income verifications: All employee and/or income verifications are answered by Vault Verify. To make requests, visit https://vaultverify.com/ and use Company Code 13756. If you are an employee, you can register via the link to create your own account.

Excellus BCBS Transparency in Coverage Requirement: Excellus BlueCross BlueShield


Ethics Hotline

877-267-5940 (toll free) Our values are core to our success. Help us to live these values by reporting any unethical or illegal acts through an independent third party.

  • It’s confidential; no one will ask your name
  • It’s available 24 hours per day, 7 days a week
  • English and Español options available

You can also confidentially report unethical or illegal concerns via SecurityVoice.