West Henrietta, NY—On August 4, Isaias, a Category 1 hurricane with wind gusts registering over 70 mph, made landfall in North Carolina and quickly accelerated up the east coast of the U.S. leaving more than 2.5 million customers without power from North Carolina to Maine.
In response, over 1,600 crew members from Rochester-based Lewis Tree Service, Inc. (Lewis) were among the storm’s first responders serving 20 customers across 13 states. Lewis crews and equipment traveled from as far away as Texas in advance of the storm’s arrival to be in place and ready to assist customers from Florida to New England as the path of Isaias rapidly shifted. Over a 25-day period, from July 31 through August 24, Lewis craftworkers and operational leaders clocked over 286,000 hours providing emergency storm restoration services throughout New England and the New York tri-state area without a craftworker injury.
“Lewis crews began deploying to Isaias with three critical goals in mind: safety, professionalism and strict adherence to COVID-19 guidelines,” said Thomas R. Rogers, President and CEO of Lewis. “We understand that widespread storm devastation during a global pandemic produces a lot of anxiety for homeowners especially those facing outages, downed trees and property damage. We’re extremely proud of our crews and the service that they provide to help restore power and alleviate stress not only for our utility customers but to their valued customers.”
“We could not have provided such a high level of assistance to our customers and craftworkers without the heavy-lifting provided by our corporate team in Rochester. From safety to logistics, we received unprecedented support,” shared Dennis Brown, Chief Operating Officer of Lewis.
About Lewis: The Lewis family of companies is a values-based, 100% employee-owned firm employing over 4,500 team members. Founded in 1938, Lewis is celebrating over 80 years as leaders in utility vegetation management. As one of the largest providers of vegetation management services across North America, Lewis is a leader in safety, responsiveness, and innovation. Lewis personnel support investor-owned utilities, electric co-ops, and municipal electric utilities—and are extremely proud to serve many of the finest brands in the energy industry. Whether working around-the-clock in a storm or reliably managing the daily, routine, line clearance needs of their customers, utilities count on Lewis to get the job done right.
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